Below you will find the most frequently asked questions about delivery and in the left menu bar you can navigate to multiple subjects.
Your jewellery will usually be delivered to you between 7 and 11 days after your order. We will take your custom piece of jewellery in production, the moment you place an order. Production-time is usually two to three workdays. On the final production-day, we will ship your product with the postal service of PostNL. Shipments from the Netherlands usually are delivered international within 5-9 working days.
You cannot trace the shipment of your product. As soon as your custom piece of jewellery is packaged and the postal worker has picked up the package, you will receive an e-mail with a notice that your package has been sent. Shipments from the Netherlands usually are delivered international within 5-8 working days.
No problem. At the first step of your checkout, you can fill in your delivery address. You just check the box "Send order to different delivery address" and fill in the boxes.
At this moment it is not possible to pick up your order at our location. We will do all that is possible to get your custom piece of jewellery delivered to your delivery address!
You just placed your order and now it's our job to make something beautiful. That's why we will pay extra attention to the packaging of your custom made jewellery. We deliver all our name jewellery in a, strong, attractive jewellery box to make sure your custom pieces of jewellery will arrive in perfect condition at your home.